Easy to use time-tracking software designed for businesses with remote teams of employees that includes automatic timesheets and screenshots of employees’ workstations as proof of work done. Screenshot monitoring is completely transparent to the employees and they control when the monitoring starts and when it stops.

Monitask is designed for companies of all sizes that have remote team members, such as freelancers, contractors, remote employees, and employees that work from home occasionally. Monitask is also useful for freelancers who would like to show their clients proof of work being done and the amount of time it took to complete.

How much does Monitask cost?

We have 3 plans. Pro plan is $5.99 a month per user, Business plan is $8.99 a month per user, and Enterprise is $19.99 a month per user. We also offer annual billing which saves companies 20% from the plans’ monthly price.

Where is my data stored and is it secure?

We respect your companies’ privacy and security. All of the time-tracking and screenshot data is securely stored and encrypted using 256-bit AES encryption.

Do remote team members see when screenshots are taken?

We believe in transparency and value our customer’s trust. After your remote team members install our desktop application, they will have full control of when the time tracking begins (along with screenshot taking) and when it stops. They can see the last screenshot taken, so they will be fully aware of what’s being uploaded for managerial review.

Can I see which applications my team members use?

Yes, you will be able to see which windows applications your remote team members are using and the percentage of time they are using them. For an employee: Navigate to: <a href="https://app.monitask.com/Report">https://app.monitask.com/Report</a> In the “Applications” section of the page, you will see all of the applications you’ve been using and the percentage of time using them. For a manager/employer: In the main menu, select the employee in the Timeline tab. In the “Applications” section of the page, you will see all of the applications they’ve been using and the percentage of time using them. You can also watch the list of programs used for your entire team. To do this, open the main menu and navigate to Reports – Applications Used <a href="https://app.monitask.com/Reports/Applications">https://app.monitask.com/Reports/Applications</a> . This report allows you to review which applications are used most frequently by the members of your team.

Can Monitask help me find freelancers?

We do not offer help with finding contractors and freelancers at this time.

Can I pay my freelancers through Monitask?

Currently we do not offer a direct payment option for paying your remote team members. However, we do synchronize with various payment apps such as Paypal and create payrolls for the team members based on their payment rate settings.

Does Monitask provide timesheets and other reports?

Monitask allows you to effortlesly generate detailed timesheets for each of the remote team members as well as many other reports including basic accounting reports.

What is an activity level and how is it calculated?

Activity level tracking is a feature designed to keep track of user activity based on the keyboard usage and mouse movements. Monitask is not a spying tool, so it does not record the actual keys that were pressed. Instead, Monitask collects activity of a user and how active they were working within each 10 minute period. If there was no mouse our keyboard usage – the time will not be counted as working. A good activity level to is anything over 50%.

Can you auto-start screenshot monitoring?

In order to protect our users and their privacy Monitask starts monitoring only when employees manually clock in and stops as soon as they clock out.

What if I work with confidential information?

Monitask does not keep track of sensitive information – no passwords or documents are stored on Monitask’s servers. At the same time, passwords or private information themselves do not fall under the radar of Monitask either – the service is careful about private data.

Can the app be hidden on employees’ computers?

Monitask is an employee productivity tool, not a spying tool. You cannot run Monitask or auto-start screenshot monitoring without the users permission. The user needs to press the start button in order to start time tracking.

6 minutes

Onboarding Feedback

Ruslan Askarov

November 20th, 2024

Understanding Onboarding Feedback

Onboarding feedback is a crucial component of the employee integration process that allows organizations to gather valuable insights about their onboarding procedures. This feedback mechanism enables new hires to share their experiences, thoughts, and suggestions regarding the initial phase of their employment. By collecting and analyzing this information, companies can refine their onboarding strategies, enhance employee satisfaction, and ultimately improve retention rates.

The importance of onboarding feedback cannot be overstated in today's competitive job market. As organizations strive to attract and retain top talent, the onboarding process has become a critical touchpoint that can significantly impact an employee's decision to stay with the company long-term. By soliciting feedback from new hires, HR professionals and managers can identify areas of improvement, address concerns promptly, and create a more positive and engaging onboarding experience.

Key Components of Effective Onboarding Feedback

To maximize the benefits of onboarding feedback, organizations should focus on several key components:

1. Timing

The timing of feedback collection is crucial. While it's tempting to wait until the end of the onboarding process to gather feedback, this approach may miss valuable opportunities for immediate improvements. Instead, consider implementing a multi-stage feedback system:

Initial feedback: Collect feedback within the first few days of employment to address any immediate concerns or confusion.
Mid-onboarding check-in: Conduct a feedback session halfway through the onboarding process to gauge progress and make necessary adjustments.
End-of-onboarding survey: Administer a comprehensive survey at the conclusion of the onboarding period to gather overall impressions and suggestions.
Follow-up feedback: Schedule a follow-up session 3-6 months after the onboarding process to assess long-term impact and satisfaction.

2. Comprehensive Coverage

Effective onboarding feedback should cover all aspects of the new hire's experience, including:

Pre-arrival communication and preparation
First-day impressions and orientation
Training and skill development
Social integration and team dynamics
Understanding of company culture and values
Clarity of job responsibilities and expectations
Effectiveness of assigned mentors or buddies
Quality and relevance of onboarding materials and resources

3. Diverse Feedback Methods

To capture a holistic view of the onboarding experience, organizations should employ a variety of feedback collection methods:

Surveys: Utilize both structured and open-ended questions to gather quantitative and qualitative data.
One-on-one interviews: Conduct in-person or virtual interviews to delve deeper into specific aspects of the onboarding process.
Focus groups: Bring together small groups of new hires to discuss their shared experiences and generate collective insights.
Digital feedback tools: Implement user-friendly platforms or apps that allow new hires to provide real-time feedback throughout the onboarding journey.

4. Anonymity and Confidentiality

To encourage honest and candid feedback, it's essential to ensure anonymity and confidentiality when appropriate. While some feedback may require attribution for follow-up purposes, providing options for anonymous submissions can lead to more authentic and valuable insights.

Benefits of Implementing Onboarding Feedback

When executed effectively, onboarding feedback can yield numerous benefits for both the organization and its employees:

1. Improved Onboarding Process

By continuously gathering and analyzing feedback, organizations can identify pain points, inefficiencies, and areas for improvement in their onboarding procedures. This iterative approach allows for ongoing refinement and optimization of the onboarding experience.

2. Enhanced Employee Engagement

Soliciting feedback from new hires demonstrates that the organization values their opinions and is committed to their success. This sense of being heard and appreciated can significantly boost employee engagement and motivation from the outset.

3. Faster Time-to-Productivity

By addressing concerns and providing necessary resources based on feedback, organizations can help new hires become productive more quickly. This accelerated ramp-up time can lead to increased efficiency and reduced costs associated with the onboarding process.

4. Increased Retention Rates

A positive onboarding experience, informed by feedback-driven improvements, can contribute to higher employee retention rates. When new hires feel supported and valued from day one, they are more likely to develop a strong connection with the organization and remain committed long-term.

5. Cultural Alignment

Onboarding feedback can help identify gaps in cultural alignment and provide opportunities to reinforce company values and norms. This alignment is crucial for fostering a cohesive and productive work environment.

Challenges in Implementing Onboarding Feedback

While the benefits of onboarding feedback are clear, organizations may face several challenges in implementing an effective feedback system:

1. Feedback Fatigue

New hires may feel overwhelmed by multiple requests for feedback, especially during the already intense onboarding period. It's important to strike a balance between gathering comprehensive insights and respecting employees' time and energy.

2. Bias and Subjectivity

Feedback can be influenced by various factors, including personal expectations, previous work experiences, and individual preferences. HR professionals must be mindful of these potential biases when interpreting and acting on feedback.

3. Resource Constraints

Implementing a robust onboarding feedback system requires time, effort, and often financial investment. Organizations may struggle to allocate sufficient resources to collect, analyze, and act on feedback effectively.

4. Resistance to Change

Existing stakeholders, such as managers or trainers, may be resistant to changes suggested by new hire feedback. Overcoming this resistance and fostering a culture of continuous improvement can be challenging.

Best Practices for Onboarding Feedback

To maximize the effectiveness of onboarding feedback, consider the following best practices:

1. Set Clear Objectives

Define specific goals for your onboarding feedback program, such as improving new hire satisfaction, reducing time-to-productivity, or enhancing cultural alignment. These objectives will guide your feedback collection and analysis efforts.

2. Customize Feedback Approaches

Tailor your feedback methods to suit different roles, departments, or employee demographics. For example, technical roles may benefit from more detailed feedback on training materials, while customer-facing positions might focus more on interpersonal skills development.

3. Leverage Technology

Utilize HR technology platforms and tools to streamline the feedback collection and analysis process. These solutions can help automate surveys, generate reports, and identify trends across multiple onboarding cycles.

4. Foster a Feedback Culture

Encourage open and honest communication throughout the organization, not just during onboarding. When employees see that their input is valued and acted upon, they are more likely to provide meaningful feedback in the future.

5. Close the Feedback Loop

Demonstrate the impact of feedback by communicating changes and improvements made based on new hire input. This transparency builds trust and encourages continued participation in feedback initiatives.

6. Train Managers and HR Staff

Provide training to managers and HR professionals on how to effectively collect, interpret, and act on onboarding feedback. This ensures consistency in the feedback process and improves the quality of insights gathered.

7. Benchmark and Track Progress

Establish baselines for key onboarding metrics and regularly track progress over time. This data-driven approach allows organizations to measure the impact of feedback-driven improvements and identify long-term trends.

The Future of Onboarding Feedback

As the workplace continues to evolve, so too will the approaches to onboarding feedback. Several emerging trends are shaping the future of this critical HR practice:

1. AI-Powered Feedback Analysis

Artificial intelligence and machine learning algorithms are increasingly being used to analyze large volumes of feedback data, identifying patterns and insights that may be missed by human analysts. These technologies can help organizations make more informed decisions about onboarding improvements.

2. Personalized Onboarding Experiences

Advanced feedback systems will enable organizations to create more personalized onboarding experiences based on individual preferences and learning styles. This tailored approach can lead to higher engagement and faster integration of new hires.

3. Continuous Feedback Loops

The distinction between onboarding feedback and ongoing employee feedback is likely to blur, with organizations implementing continuous feedback mechanisms that span the entire employee lifecycle. This holistic approach will provide a more comprehensive view of the employee experience.

4. Virtual and Augmented Reality

As remote and hybrid work models become more prevalent, virtual and augmented reality technologies may play a larger role in onboarding processes. Feedback on these immersive experiences will be crucial for refining and optimizing virtual onboarding strategies.

5. Integration with Predictive Analytics

Onboarding feedback data will increasingly be integrated with predictive analytics models to forecast employee success, identify potential retention risks, and proactively address issues before they escalate.

Conclusion

Onboarding feedback is a powerful tool that enables organizations to create more effective, engaging, and employee-centric integration processes. By implementing a comprehensive feedback system, companies can not only improve their onboarding procedures but also lay the foundation for long-term employee success and satisfaction.

As the workplace continues to evolve, the importance of onboarding feedback will only grow. Organizations that prioritize this practice and adapt to emerging trends will be better positioned to attract, retain, and develop top talent in an increasingly competitive labor market.

Ultimately, onboarding feedback is not just about improving a single process – it's about fostering a culture of continuous improvement, open communication, and employee empowerment. By valuing and acting on the insights provided by new hires, organizations can create a more dynamic, responsive, and successful workplace for all employees.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.