11 minutes

Record Retention Policy

Nikita Shevchenko Customer Success Manager
February 2nd, 2025

Importance Of A Record Retention Policy

A record retention policy is essential for organizations due to its numerous benefits and the potential risks tied to its absence. Key points highlight the significance:

Compliance with Regulatory Requirements

A record retention policy ensures organizations comply with various regulatory requirements. Examples include local, state, federal, and international laws as well as industry-specific regulations. The California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) impose strict data retention and disposal guidelines. A well-crafted policy helps meet these standards and avoid non-compliance penalties.

Legal Protection and Risk Mitigation

Properly managing records offers legal protection and reduces risk. Retaining documents for too long increases legal risks during litigation; failing to retain required documents can result in fines and penalties. A record retention policy sets clear guidelines for document retention and disposal, mitigating these legal hazards.

Legal Requirements

To ensure compliance, organizations must follow specific legal requirements in their record retention policies. These requirements range from federal laws to state regulations that dictate how long various records should be kept.

Federal Laws

Federal laws mandate the retention of different types of records for specified periods. Records encompass books, papers, maps, photographs, machine-readable materials, and other documentary materials. Under federal law, these records are created or received by any U.S. government agency conducting public business.

Federal grants require that financial records, supporting documents, and statistical records be kept for three years from the date of submission of the final expenditure report. If Federal awards are renewed quarterly or annually, the retention period starts from the date of the submission of the quarterly or annual financial report.

State Regulations

States have their regulations regarding record retention policies. While these regulations can vary, they generally complement federal requirements. Many states impose specific retention periods for different types of records, including financial documents, employee records, and client information. For instance, some states mandate that tax records be kept for a minimum of seven years, while others may require longer retention periods for specific records related to real estate transactions or health care.

It’s essential for organizations to stay updated with both federal and state regulations to ensure full compliance and avoid potential legal penalties.

Developing A Record Retention Policy

A record retention policy is a vital component for any organization aiming to manage data responsibly and comply with legal standards. This policy helps streamline processes and safeguard sensitive information.

Identifying Key Records

Organizations must first identify which records are critical to retain. Key records in research encompass various types, each serving a unique purpose:

  • Research Data: Including raw data, processed data, and other data collected during the research phase.
  • Administrative Records: Encompassing research proposals, scientific evaluations, approved sample consent documents, progress reports, and minutes of Institutional Review Board (IRB) meetings.
  • Consent Forms: Particularly those with HIPAA authorizations, requiring secure and long-term storage.
  • Reports and Documentation: Covering reports of unanticipated problems that pose risks to subjects or others, along with records of ongoing review activities.

Determining Retention Periods

Determining appropriate retention periods is crucial for compliance and data management. Organizations must align these periods with federal, state, and industry-specific regulations:

  • Federal Regulations: For instance, the National Institutes of Health (NIH) mandates that research data be retained for at least three years following the completion of the final expenditure report.
  • State Regulations: Vary by state and may affect the retention periods for tax documents, employee records, and other administrative files. Staying updated with local regulations is imperative to avoid legal penalties.
  • Industry Best Practices: Consult guidelines from professional associations relevant to your field to determine standard retention periods and maintain alignment with industry norms.

Integrating these elements into a robust record retention policy ensures compliance, optimizes data management, and facilitates efficient storage and disposal of critical records.

Implementing The Policy

Organizations need structured approaches to implement a record retention policy effectively. This section discusses the critical elements of implementation, including employee training and monitoring and compliance.

Employee Training

Training employees on record retention policies ensures proper implementation. Employees must understand the required retention periods and their responsibilities. For example, Principal Investigators (PIs) must retain research records for at least three years as per 45 CFR 46. Institutions might extend this period based on internal policies, so training should cover these specifics. Tailored training sessions help employees grasp the practical aspects of retaining records accurately. Departments can conduct periodic refreshers to keep staff updated on any changes in regulations.

Monitoring And Compliance

Constant monitoring and compliance checks sustain the effectiveness of a record retention policy. Institutions should assign responsibilities for this task, ensuring adherence to retention schedules. Regular audits, for instance, can verify compliance with OMB Circular A-110 requirements, which stipulate retaining records for three years from the final financial report submission date for federal awards. Automated systems can manage these tasks, reducing human error. Non-compliance repercussions must be clear to emphasize the importance of following the policy meticulously.

Best Practices

Organizations must follow best practices to develop and sustain an effective record retention policy. These practices ensure compliance, efficiency, and data security.

Research Applicable Regulations

Understand relevant laws and regulations governing data retention. Compliance is necessary with regulations like GDPR, HIPAA, and industry-specific laws. For instance, GDPR mandates certain data be deleted after specific time frames to protect personal information.

Involve Stakeholders

Collaborate with key departments to ensure the policy addresses unique needs. Legal, accounting, IT, and other internal stakeholders should provide input. This collaboration ensures complete coverage and adherence to regulatory and operational requirements.

Define Retention Periods

Determine retention periods based on business needs and regulatory requirements. Different data types have varied retention periods. For example, financial records related to federal grants need retention for three years from the final expenditure report date.

Create Clear Procedures

Establish clear data disposal procedures. Ensure employees understand the policy for effective implementation. Procedures should cover what data to keep, how long to keep it, and secure disposal methods.

Digital vs. Paper Records

Organizations manage both digital and paper records, each with its own set of challenges. Digital records offer easier access and storage but require robust cybersecurity measures against data breaches. They can be managed through digital archiving services and encrypted storage solutions.

Paper Records: These require physical storage, organization, and protection against physical threats like fire or water damage. They need secure physical storage solutions and regular audits to ensure integrity.

Integration: Combine digital and paper records systematically. Use digital copies of essential paper documents whenever possible and ensure cross-referencing between systems for operational efficiency.

Secure Disposal Methods

Implement secure disposal methods to protect sensitive information. For digital records, options like data wiping, degaussing, and physical destruction of storage devices are essential.

Paper Records: Use shredding, pulping, or incineration for secure disposal. Shredding helps prevent the reconstruction of confidential information.

Compliance: Follow compliance guidelines for disposal. Ensure methods meet regulatory standards to avoid penalties. For instance, HIPAA requires specific procedures for the disposal of health information.

Adopting these best practices guarantees a robust record retention policy, ensuring compliance, operational efficiency, and security.

Benefits Of A Strong Record Retention Policy

Implementing a strong record retention policy offers numerous advantages to organizations, helping them navigate regulatory landscapes and manage data effectively.

Risk Management

A comprehensive record retention policy mitigates various risks. It ensures data is retained only as long as necessary, reducing exposure during legal disputes. Organizations adhering to retention schedules can respond promptly to audits, investigations, and litigation requests, thereby reducing potential fines or penalties. Properly disposing of outdated records also limits the risk of data breaches, safeguarding sensitive information and maintaining customer trust.

Operational Efficiency

An effective record retention policy enhances operational efficiency. By systematically managing records, organizations can declutter storage, both digital and physical. This streamlining improves data accessibility, facilitates faster decision-making, and optimizes resource allocation. Efficient record management reduces unnecessary storage costs and boosts overall productivity by ensuring that employees can quickly find essential documents when needed.

By focusing on risk management and operational efficiency, organizations can realize significant benefits from a well-crafted record retention policy.

Conclusion

A well-crafted record retention policy is essential for any organization aiming to navigate today’s complex regulatory landscape. It not only ensures legal compliance but also boosts operational efficiency and risk management. By implementing structured approaches, such as employee training and regular audits, businesses can safeguard sensitive information and streamline data management processes. Ultimately, a robust record retention policy is a strategic asset that enhances productivity and minimizes exposure to legal risks, making it indispensable in the modern business environment.

Frequently Asked Questions

What is a record retention policy?

A record retention policy is a set of guidelines that determine how long different types of business records should be kept and when they should be disposed of. It helps ensure compliance with legal requirements and improves data management.

Why is a record retention policy important?

A record retention policy is crucial for complying with laws, protecting sensitive information, managing data efficiently, and reducing legal risks. It helps organizations avoid fines, penalties, and operational inefficiencies.

How does a record retention policy help with legal compliance?

A record retention policy helps with legal compliance by ensuring that records are kept for the required periods as mandated by various regulations, such as the CCPA and GDPR. This minimizes the risk of legal penalties and fines.

What are the benefits of having a record retention policy?

Benefits include compliance with legal requirements, risk mitigation, operational efficiency, protection of sensitive information, reduced clutter, and improved data accessibility. It supports legal protections and aids in swift responses to audits and litigation.

What are the risks of not having a record retention policy?

Without a record retention policy, organizations face risks like non-compliance with laws, increased legal liability, potential fines, penalties, and inefficiencies in data management. This can lead to costly legal disputes and damage to the company’s reputation.

How do you determine retention periods for different records?

Retention periods are determined by researching applicable regulations, consulting stakeholders, considering business needs, and reviewing industry standards. This ensures that records are retained only as long as necessary to meet legal and operational requirements.

How should organizations dispose of records securely?

Organizations should use secure disposal methods such as shredding physical documents and permanently deleting digital files. This protects sensitive information and ensures compliance with data protection regulations.

What is the role of employee training in a record retention policy?

Employee training ensures that all staff understand the record retention policy and comply with it. Training sessions and periodic refreshers help employees stay informed about their responsibilities and the importance of proper record management.

How can businesses monitor compliance with their record retention policy?

Businesses can monitor compliance by conducting regular audits, using automated systems for managing compliance tasks, and performing periodic checks. This helps in detecting and correcting any deviations from the policy.

Are there differences between managing digital and paper records?

Yes, managing digital records involves different challenges compared to paper records, such as data security and digital storage solutions. Both require secure disposal methods but may need different approaches for accessibility and compliance.

What best practices should organizations follow when developing a record retention policy?

Best practices include researching applicable regulations, involving key department stakeholders, defining retention periods based on business needs, and creating clear procedures for data disposal. Regular reviews and updates to the policy are also recommended.

Feel free to copy/paste and modify the template provided below.

Record Retention Policy

1. Introduction

This Record Retention Policy outlines the guidelines and procedures for maintaining and disposing of company records. It is designed to ensure compliance with legal requirements, support efficient operations, and protect the organization’s interests.

1.1 Purpose

The purpose of this policy is to:

  • Establish consistent practices for record retention across the organization
  • Ensure compliance with applicable laws and regulations
  • Minimize storage costs and improve operational efficiency
  • Protect sensitive information and intellectual property
  • Support business continuity and disaster recovery efforts

1.2 Scope

This policy applies to all records created, received, or maintained by the company in the course of its operations, regardless of format (physical or electronic) or location.

2. Definitions

For the purposes of this policy, the following definitions apply:

2.1 Record

Any document, email, database, or other form of information created, received, or maintained by the company in connection with its business activities.

2.2 Retention Period

The length of time a record must be kept before it can be destroyed or deleted.

2.3 Legal Hold

A process that suspends the normal disposition or processing of records due to pending or anticipated litigation, audit, government investigation, or other similar proceedings.

3. Roles and Responsibilities

3.1 Records Manager

The Records Manager is responsible for:

  • Developing and maintaining the Record Retention Policy
  • Ensuring compliance with the policy across the organization
  • Providing training and guidance on record retention practices
  • Coordinating with legal counsel on retention requirements and legal holds

3.2 Department Heads

Department Heads are responsible for:

  • Implementing the Record Retention Policy within their departments
  • Ensuring staff compliance with retention schedules
  • Identifying and protecting vital records within their departments

3.3 All Employees

All employees are responsible for:

  • Understanding and adhering to the Record Retention Policy
  • Properly classifying and storing records
  • Disposing of records in accordance with retention schedules
  • Reporting any potential legal holds or compliance issues

4. Record Retention Schedule

The following schedule outlines the retention periods for various types of records. This list is not exhaustive, and employees should consult with the Records Manager for guidance on records not listed.

4.1 Corporate Records

Record TypeRetention Period
Articles of IncorporationPermanent
BylawsPermanent
Board Meeting MinutesPermanent
Shareholder Meeting MinutesPermanent
Annual ReportsPermanent

4.2 Financial Records

Record TypeRetention Period
Audited Financial StatementsPermanent
General Ledgers7 years
Accounts Payable7 years
Accounts Receivable7 years
Bank Statements7 years
Tax ReturnsPermanent

4.3 Human Resources Records

Record TypeRetention Period
Employee Personnel Files7 years after termination
Payroll Records7 years
I-9 Forms3 years after hire or 1 year after termination, whichever is later
Employee Benefit Plans7 years after termination of plan
Workers’ Compensation Claims7 years after claim closure

4.4 Legal Records

Record TypeRetention Period
Contracts7 years after expiration or termination
Litigation Files7 years after case closure
Intellectual Property RecordsPermanent
Regulatory Filings7 years

4.5 Operational Records

Record TypeRetention Period
Customer Orders3 years
Vendor Files7 years after last transaction
Quality Control Records7 years
Safety Inspection Reports5 years

5. Storage and Protection of Records

5.1 Physical Records

Physical records should be stored in a secure, climate-controlled environment to prevent damage or unauthorized access. Access to storage areas should be restricted to authorized personnel only.

5.2 Electronic Records

Electronic records must be stored on secure, backed-up systems with appropriate access controls. Regular backups should be performed and stored off-site to ensure business continuity in case of disaster.

5.3 Vital Records

Vital records, which are essential for the continuity of business operations, should be identified and given additional protection. This may include fireproof storage, off-site backups, or encryption for electronic records.

6. Disposal of Records

6.1 Physical Records

Physical records should be destroyed using secure methods such as shredding or incineration. A log of destroyed records should be maintained.

6.2 Electronic Records

Electronic records should be securely deleted using approved methods that ensure the data cannot be recovered. This may include the use of specialized software or physical destruction of storage media.

6.3 Third-Party Disposal

If a third-party vendor is used for record disposal, a written agreement should be in place to ensure compliance with this policy and applicable laws.

7. Legal Holds

When a legal hold is issued, all normal retention and disposal procedures must be suspended for the affected records. The legal department will notify relevant employees of the hold and provide instructions for preserving the records.

8. Compliance and Auditing

Regular audits will be conducted to ensure compliance with this policy. Any violations should be reported to the Records Manager for investigation and corrective action.

9. Policy Review and Updates

This Record Retention Policy will be reviewed annually and updated as necessary to reflect changes in legal requirements, business needs, or best practices.

10. Training

All employees will receive training on this Record Retention Policy as part of their onboarding process. Refresher training will be provided annually or when significant changes are made to the policy.

11. Exceptions

Any exceptions to this policy must be approved in writing by the Records Manager and the Legal Department.

12. Contact Information

For questions or concerns regarding this Record Retention Policy, please contact:

[Insert Records Manager Contact Information]

13. Acknowledgment

I acknowledge that I have read and understood the Record Retention Policy and agree to comply with its provisions.

Employee Name: ______________________

Signature: ___________________________

Date: _______________________________